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Questions and answers on the storefront

Questions and answers, highlighted with the demo content

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Where to find it

The Questions and answers template (page.faq). In the theme editor choose Pages, then faq, and select Questions and answers.

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How it works

  • Topic blocks start a group; the Question blocks after them belong to it.
  • Each topic gets an anchor, so other pages can link to #delivery or #ring-size. A link to a topic opens its first answer.
  • The search field filters the answers as shoppers type. It shows when there are more than three questions.
  • An answer can include a table: one row per line, cells separated by a vertical bar, the first row as the header.
  • Add questions to search results data adds FAQPage structured data.
Questions and answers in the theme editor

In the theme editor: 1 the section in the sidebar · 2 its settings · 3 the section in the preview

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Edit it

  • Add a Topic block, then Question blocks under it (up to 50 blocks in all). Drag to reorder.
  • Set a topic’s Anchor, for example ring-size, to keep links from other pages working when you rename the heading.
  • Edit the Help card heading, text and link.
  • Turn off structured data if another app already adds it.

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Settings

Group questions under topic blocks. Each topic gets an anchor, so other pages can link to #delivery or #ring-size; a link to a topic opens its first answer.
Help card

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Blocks

Up to 50 blocks. Add a block with Add block under the section in the sidebar; drag blocks to reorder them.

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Topic

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Question